Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Name and contact details

• Business information

• Location data (for job validation purposes)

• Identification and compliance documents (for tradespeople)

• Payment-related information (processed securely via Stripe)

• Usage and activity logs within the platform

We do not store full payment card details. All payment processing is handled by Stripe.

2. How We Use Your Information

We use your information to:

• Provide and operate our services

• Verify user identity and compliance

• Facilitate job matching

• Process payments securely

• Improve platform functionality

• Maintain security and prevent fraud

3. Data Sharing

We do not sell your personal data.

We may share information with:

• Payment processors (e.g., Stripe)

• Hosting and infrastructure providers

• Legal or regulatory authorities if required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

5. Data Retention

We retain user data only as long as necessary to:

• Fulfil contractual obligations

• Comply with legal requirements

• Resolve disputes

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Request correction

• Request deletion

• Restrict processing

To exercise your rights, please contact us at: axio@axioapp.co.uk